Shipping & Returns

Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 4–7 business days, depending on your location.

• Remote or rural areas may require additional time.

Shipping Charges

• We offer Free Shipping on select products (if applicable).

• Otherwise, shipping charges are calculated at checkout based on your location.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS to monitor delivery status.

Incorrect Address

• Please ensure your shipping address is correct.

• We are not responsible for delays or losses due to incorrect address details.

Returns & Replacement Policy

We want you to be fully satisfied with your purchase.

Return Eligibility
You may request a return/replacement if:

• The product is damaged, defective, or incorrect.

• The request is raised within 48 hours of delivery.

• The product is unused and in original packaging with all tags intact.

Non-Returnable Items

• Used or damaged products (not reported at delivery time)

• Items without original packaging

• Clearance or final sale items (if applicable)

How to Request a Return

1. Email us at [your email address] with:

   • Order Number

   • Product Photo (showing issue)

   • Reason for return

2. Our team will review and respond within 24–48 hours.

3. Once approved, we will arrange pickup or guide you through the return process.

Refund Policy 

• After receiving and inspecting the returned product, we will initiate your refund.

• Refund will be processed to the original payment method within 5–7 business days.

• In case of COD orders, refund will be made via bank transfer or UPI.

Replacement Policy

If you requested a replacement:

• The new product will be shipped within 2–3 business days after approval.

• Replacement is subject to stock availability.